1. Data Controller
GWENESHA LLC (“Cozedine,” “we,” “us,” or “our”) is the data controller responsible for your personal information. Our contact details are:
GWENESHA LLC
4209 LAKELAND DR FLOWOOD, MS 39232
Email: Service@cozedine.com
2. Categories of Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, shipping and billing addresses, IP address.
- Commercial information: order history, purchase records, payment details.
- Internet activity: browsing history, interaction with our website, device information, cookies.
- Geolocation data: approximate location based on IP address.
3. Purposes of Collection
We collect your personal information for the following purposes:
- Processing and fulfilling your orders.
- Communicating with you about your orders, inquiries, and promotions.
- Improving our website, products, and customer service.
- Complying with legal obligations and preventing fraud.
4. Sharing of Personal Information
We share your personal information only with:
- Service providers: payment processors, shipping carriers, and IT support vendors who assist in operating our business.
- Legal authorities: when required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
8. Consumer Rights (California Residents)
If you are a California resident, you have the right to:
- Request access to the personal information we hold about you.
- Request deletion of your personal information.
- Opt out of the sale of your personal information (we do not sell data).
- Non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at Service@cozedine.com. We will respond within 45 days as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.